FAQ/Policies
CUSTOMIZE ORDERS
Can I send in a tshirt to be made into a romper?
Yes totally! When you send a tshirt it is $15.00 for a romper to be made and $3.95 to ship back! Email me at [email protected] for more details and to set up your order!
An item I want isn't listed, can I still get it?
Many of the tshirt rompers & leggings I have made can be seen on Instagram @littleluccalove & are still available to order. Please email me & I will let you know if you can still purchase that item
SHIPPING
Do you ship outside the US?
Yes! Use the drop down bar to select shipping when checking out.
Where will my order ship from?
Orrick, Missouri
How are my items shipped?
All shipping is done through the United States Postal Service.
How long will it take for my order to be shipped?
Everything at L.L.L is handmade and made just for you! Please allow 3-4 weeks for your item to reach it's destination depending on products in stock. If you have concerns or need your item sooner please contact me before placing your order.
How much does shipping cost?
L.L.L charges a flat rate of $3.95 on all orders whether you order one item or 10!
What's your return policy?
Returns are accepted on items that have been mailed in the wrong size or product on my behalf. Returns must be taken care of within 7 days of receiving the item(s) & that have not been worn or washed. Please email me at [email protected] to inquire about a return or if you have additional questions or concerns.
PAYMENTS
What forms of payment do you accept?
L.L.L is set up to accept PayPal payments only.
Do I need a Paypal to purchase from Little Lucca Love?
No, you do not need a PayPal account to purchase.
Do you offer coupon codes or discounts?
Yes! Follow me on Instagram [@littleluccalove] & Facebook [little lucca love] to keep up to date on all promotions.
Do you offer Gift Cards?
No, currently I am not offering gift cards at this time. I hope to offer them in the near future.
PRODUCTS
What happens if a product I want is "Out of Stock"?
L.L.L is always creating & restocking products, so please contact me at [email protected] and I will let you know if the item will be restocked.
Are The L.L.L leggings & headbands pre-washed?
No. They are NOT pre-washed so please keep this in mind when washing. I recommend washing leggings and headbands in cold water. Do not Bleach. Lay Flat to dry. Low Cool Iron if you must.
Why does my headband look limp after washing?
Fabrics that have not been washed contain stiffeners and films that wash off after washing. To get the stiffness back we recommend ironing your headband with a starch to regain the look.
How do your leggings fit?
All leggings are made to be more fitted and are true to size. If at all unsure or if your little one is in between sizes- size up! Leggings also have "cuffs" added to allow for extra length & can be folded up while child is smaller.
How do your rompers fit?
Rompers are true to size & are meant to fit more loosely.